Support
How can we help?
Answers to common questions about Workestic Drive Exporter. Can’t find what you need? Contact us below.
FAQ
What is Workestic Drive Exporter?
Workestic Drive Exporter is a Stripe Dashboard app by Workestic. It exports customers, payments, invoices, subscriptions, and more into Google Sheets in an app-created Stripe Exports folder in Google Drive.
How do I install Workestic Drive Exporter?
Install Workestic Drive Exporter from the Stripe App Marketplace for the Stripe account you want to use, then connect Google Drive from inside the app.
Do you store my Stripe data?
No. Stripe export data passes through our API in memory only long enough to write your Google Sheet, then is discarded. We store metadata (account ID, report type, row counts for plan limits), not export row contents. See our Privacy Policy for details.
How do I connect Google Drive?
Open the app in your Stripe Dashboard and click Connect Google Drive. You’ll sign in with Google and grant access so we can create spreadsheets in your Drive and an app-managed Stripe Exports folder.
How much does Google Drive Exporter cost?
Google Drive Exporter is currently free to install and use.
Paid plans may be introduced later for higher limits and advanced workflows, but you will not be charged unless you choose a paid plan and authorize payment.
What counts as an “advanced report”?
Advanced reports are multi-tab or multi-metric exports such as Export all, Revenue pulse, Subscription health, and Open invoices. Basic exports are individual object types like Customers or Invoices.
Where are exports saved?
The app creates and uses a Stripe Exports folder in your Google Drive. Each export is saved as a new Google Sheet in that folder.
Why is the first export slow?
Our API runs on Google Cloud Run and scales to zero when idle. The first request after a quiet period may take a few seconds while the service starts, usually under 10 seconds. Later exports in the same session are typically much faster.
How do I disconnect Google or uninstall?
In the app settings, use Disconnect to remove your Google connection from our database. To remove the app entirely, uninstall it from the Stripe Dashboard. You can also revoke access anytime in Google Account permissions.
Will there be paid plans?
The app is currently free. Paid plans may be introduced later, but you will not be charged unless you choose a paid plan and authorize payment. Email us at support@workestic.com if you want to be notified about future plans.
Contact us
For setup help, billing questions, bug reports, or privacy requests, reach us by email. We typically respond within one business day.