Legal
Terms of Service
Last updated: 14 Aug 2026
These Terms of Service (“Terms”) are a legally binding agreement between you (“you”) and Workestic (“we,” “us,” or “our”) governing your access to and use of workestic.com, our API, and Workestic Drive Exporter (the “App”) made available for Stripe Dashboard use (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.
1. Agreement to terms
We may update these Terms from time to time. The updated version will be indicated by an updated “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms. If you do not agree to updated Terms, stop using the Services.
The Services are not designed to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your use would be subject to such laws, you may not use the Services.
2. The service
Workestic Drive Exporter helps Stripe businesses export Dashboard data to Google Sheets in their Google Drive. The App runs inside your Stripe Dashboard. It reads Stripe data in your browser using Stripe’s platform authentication, sends export payloads to our API for processing in memory, and creates a Google Sheet in the app-created Stripe Exports folder in the connected Google account.
We provide the Services on an “as is” and “as available” basis. Features, limits, and availability may change as we improve the product or respond to third-party platform requirements.
Scheduled automation, the Chrome companion customer distribution, and paid Checkout are available only when the Workestic pricing page and server-derived entitlement expressly show them as available. Describing a planned package does not mean that it can currently be purchased.
When paid scheduling and failure alerts are enabled, Workestic may send one operational email to the connected Google account after the first failure in a consecutive schedule incident. These alerts are service messages, not marketing, and contain no exported Stripe rows, export name, filename, account identifier, or raw provider error.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your internal business purposes. We may offer preview, beta, experimental, or early-access features that are provided for evaluation and may be changed, limited, or removed at any time.
3. Eligibility and user representations
By using the Services, you represent and warrant that:
- You are at least 18 years old
- You have authority to connect the Stripe account and Google account you use with the App
- Your use of the Services complies with these Terms, our Privacy Policy, and applicable law
- You access and purchase the Services only for business or professional use—not for personal, family, or household use. Eligible users include companies, sole traders, freelancers, and individual Stripe merchants buying for their work
- You will not use the Services for any illegal, unauthorized, or harmful purpose
4. Acceptable use
You agree not to:
- Access or attempt to access another user’s account, data, or tokens
- Reverse engineer, decompile, or attempt to extract source code from the Services except where permitted by law
- Interfere with or disrupt the Services, including by introducing malware, excessive automated requests, or attempts to bypass security or rate limits
- Use the Services to scrape, mine, or systematically retrieve data except through intended App functionality
- Misrepresent your identity or affiliation
- Use the Services to compete with us by reproducing or reselling the Services
- Violate Stripe’s, Google’s, or any other third party’s terms or policies
We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a security or abuse risk.
5. Plans, billing, and limits
The available Free plan permits manual exports as often as needed, with up to 250 source data rows in each completed export. The limit applies to the entire export, including a multi-sheet workbook, but excludes headers, title rows, summaries, and formatting. When more rows exist, Workestic may export the first 250 in deterministic report and Stripe sort order.
Pro has a planned launch price of USD 9 per month and, when available, includes no Workestic commercial row quota and up to three active daily or weekly schedules. Business has a planned launch price of USD 19 per month and, when available, includes no Workestic commercial row quota plus hourly, daily, or weekly schedules without a product count limit, subject to fair use. Paid plans cannot be purchased while the pricing page reports that automation is unavailable.
“No Workestic row quota” does not remove Stripe or Google API limits, Google Sheets limits, request-size or execution-time safeguards, or disclosed technical limits. Until further load testing changes the product, the Chrome companion supports up to 5,000 rows per sync. We may rate-limit or delay unusually heavy automation under a reasonable fair-use policy, but we will not silently convert it into metered billing or overage charges.
Paid subscriptions, when available, are processed through Stripe-hosted Checkout and renew monthly until canceled. You explicitly select a paid plan and authorize payment; existing and new users are never automatically enrolled or charged. Prices are tax-exclusive and shown in USD. Applicable tax, if configured and legally required, is added and displayed at Checkout. Checkout requires acceptance of these Terms and confirmation that the purchase is for business or professional use. It collects the billing name and address and offers optional business tax-ID collection; a VAT number is not required from every eligible business buyer.
Stripe Customer Portal is the supported way to update payment details, view invoices, change plan, or cancel. The intended policy is immediate prorated upgrades, downgrades at the next billing period, and cancellation at period end. Paid entitlement remains through that period. After an unresolved payment failure, Workestic may provide up to seven days of paid-access grace before reverting the account to Free. Except where applicable law requires otherwise, subscription charges are non-refundable; contact support promptly if you believe a charge was erroneous.
On downgrade to Free, Workestic disables schedules but keeps their definitions and leaves the user's Google Sheets in Drive. A Business-to-Pro downgrade disables hourly schedules and any active daily/weekly schedules above the Pro allowance using a deterministic server rule. An upgrade does not silently re-enable disabled schedules; the user must choose what should run.
Accounts installed before pricing enforcement may receive a 30-day legacy-unlimited grace period and notice before moving to Free unless they explicitly subscribe. We may change plan features, limits, pricing, or packaging with reasonable advance notice where required by law or platform policy. The purchase page and Checkout control the final amount and terms presented.
6. Third-party services
The App integrates with Stripe and Google. Your use of those platforms is governed by their respective terms and privacy policies. We are not responsible for third-party outages, policy changes, API limits, or actions taken by Stripe or Google.
Stripe, Google, Resend, hosting providers, analytics providers, payment processors, and other infrastructure providers may process information as described in our Privacy Policy and their own terms. We may change providers or integration methods if needed to operate, secure, bill for, or improve the Services.
Links on our website to third-party sites are provided for convenience. We do not control and are not responsible for third-party content, products, or services.
7. Privacy policy
We care about data privacy. Please review our Privacy Policy, which explains how we handle information: including that Stripe export payloads are processed in transit and not stored in our database.
The Services are hosted primarily in the United States. If you access the Services from other regions, you acknowledge that your information may be transferred to and processed in the United States as described in our Privacy Policy.
8. Intellectual property
We own or license the Services, including software, branding, website content, and documentation. Except for the limited right to use the Services as intended, no rights are granted to you under these Terms. You may not copy, modify, distribute, or create derivative works from the Services without our prior written consent.
You retain ownership of your Stripe and Google data. Exports created in your Google Drive belong to you subject to Google’s terms.
9. Feedback
If you submit suggestions, ideas, or feedback about the Services, you grant us a non-exclusive, royalty-free, perpetual license to use that feedback to improve the Services without obligation to you.
10. Term and termination
These Terms remain in effect while you use the Services. You may stop using the Services at any time by uninstalling the App from Stripe and disconnecting Google Drive in App settings. Uninstalling the App does not by itself cancel a paid Stripe subscription; use Customer Portal or contact support to cancel billing.
We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms, if required by law or a platform partner, or if we discontinue the Services. Upon termination, sections that by their nature should survive will survive, including disclaimers, limitations of liability, and indemnification.
We may also suspend, limit, or throttle access to protect the Services, prevent abuse, respond to security issues, comply with legal or platform requirements, or enforce applicable usage limits.
11. Modifications and availability
We may modify, suspend, or discontinue any part of the Services at any time, including reports, export formats, destinations, integrations, limits, pricing, or packaging. We do not guarantee uninterrupted or error-free operation. Maintenance, third-party outages, or platform changes may cause delays or temporary unavailability. We are not liable for any modification, suspension, or discontinuance of the Services.
12. Disclaimer
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT EXPORTS WILL BE COMPLETE, ACCURATE, OR SUITABLE FOR YOUR COMPLIANCE OR ACCOUNTING NEEDS. YOU ARE RESPONSIBLE FOR REVIEWING EXPORTED DATA AND FOR YOUR USE OF STRIPE AND GOOGLE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKESTIC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY OR EXCLUSIONS OF WARRANTIES. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
14. Indemnification
You agree to defend, indemnify, and hold harmless Workestic from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your Stripe or Google data, your violation of these Terms, or your violation of any third party’s rights or applicable law.
15. Your data
You are responsible for the accuracy and legality of data you export through the Services and for maintaining backups of data you need. While we take reasonable steps to operate the Services reliably, you are responsible for verifying exports and for data stored in your Google Drive.
Our handling of personal information is described in the Privacy Policy. Stripe export payloads are processed in memory and not stored in our database as described there.
16. Governing law and disputes
These Terms are governed by the laws of the United States, without regard to conflict of law principles. Before filing a formal dispute, you agree to contact us at support@workestic.com and attempt to resolve the dispute informally for at least thirty (30) days.
Except where prohibited by applicable consumer protection law, any dispute not resolved informally shall be brought exclusively in the courts located in the United States, and you consent to personal jurisdiction in those courts. Nothing in these Terms limits either party’s right to seek injunctive relief for misuse of intellectual property or unauthorized access.
17. Electronic communications
By using the Services or contacting us electronically, you consent to receive communications from us electronically and agree that electronic communications satisfy any legal requirement that communications be in writing.
18. Miscellaneous
These Terms and our Privacy Policy constitute the entire agreement between you and Workestic regarding the Services. Our failure to enforce any provision is not a waiver. If any provision is found unenforceable, the remaining provisions remain in effect. You may not assign your rights under these Terms without our consent; we may assign ours in connection with a merger, acquisition, or sale of assets. There is no partnership, joint venture, or agency relationship between you and Workestic.
California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs if a complaint is not resolved satisfactorily.
19. Contact us
Questions about these Terms? Contact us at support@workestic.com or visit our support page.